The super simple Customer Satisfaction (CSAT) tool, collecting Customer Feedback from every email.

Free 14 Day Trial - Easy Setup - Cancel Any Time

Top Companies Globally Use Email Customer Surveys

INCREASE CUSTOMER SATISFACTION

Giving Your Clients a Voice

Increases Loyalty

59% customers will ditch a brand after several poor experiences. 1 in 5 would do so after a single bad experience

- PwC -

Trustpilot icon

Boosts Trust

81% of consumers say brand trust is a deal-breaker or a deciding factor in their purchase decisions

- Edelman -

Grows Sales

Consumers are prepared to spend 17% more with a brand if it delivers excellent service

- American Express -

β€œWe implemented 'Rate my service' and noticed an instant engagement from our clients. There is nothing more important than understanding our clients and their needs. I also love the ability to track the feedback for each of our staff members.”

Richard Sharp
CEO of Heritage Wealth Partners

β€œRateMyService encourages customer service at the most high level and promotes a platform where staff can be evaluated in an encouraging and uplifting way.”

Hanli Malan
FD of PPM Utilities Management

β€œOur support team at Wibernet have been using this for sometime and it's been great, we now can monitor and get the necessary feedback we require to continue to have great customer service. Thanks RateMyService for the great work keep it up! Highly recommend it!”

Martin Stiger
CMO of Wibernet - Pure Internet

β€œAwesome product - RateMyService has increased the value of my business. I would recommend this App service to any one!”

Peter Rehlinger
CEO of Water Tech Inc

Easy To Setup & Use

Customise Your Widget

Make your surveys fun, intuitive, and unique to your brand and vision.

  • β†’ Change text size & color
  • β†’ Choose your rating icons
  • β†’ Add your logo

Add Users Quickly

We have the fastest setup process in the industry, which means you can get customer feedback quickly.

  • β†’ Import from G-Suite
  • β†’ Import from Office-365
  • β†’ Import from CSV
  • β†’ Add one-by-one (manually)

Copy & Paste to Use

Embed them directly in your existing email with a click of a button - our solution is copy & paste simple.

  • β†’ Add to G-Suite (Gmail)
  • β†’ Add to Office-365 / Microsoft Outlook
  • β†’ More integrations coming

Start Getting Feedback

Every email becomes a channel for your customer to give you feedback & help you grow.

  • β†’ Clients can now give feedback in 1-Click
  • β†’ You decide who gets notified
  • β†’ Know where the issues are

Track Feedback

Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction

  • β†’ Filter by agent, date or rating
  • β†’ See the details of each response
  • β†’ Respond to issues immediately

Study Trends

It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.

  • β†’ Track how your company is doing
  • β†’ See how each user is performing
  • β†’ View all history of performance

1 - 3 Staff

Starter

$9

/month
What's included: Up to 3 Staff/Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

4 - 10 Staff

Standard

$30

/month
What's included: Up to 10 Staff/Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

11 - 25 Staff

Professional

$67

/month
What's included: Up to 25 Staff/Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

25+ Staff

Enterprise
We would love to chat! ;-)
sales@ratemyservice.io
What's included: All Professional Features VIP Customer Support