The World's Easiest Customer Feedback & Survey Solution

Our in-signature widget gets you more 5-star reviews GUARANTEED. 3-minute set-up. Just copy & paste! πŸš€

Start Free 30-Day Trial
Easy Setup β€’ Cancel Any Time
Free 30 Day Trial - Easy Setup - Cancel Any Time

Top Companies Globally Use Email Customer Surveys

INCREASE CUSTOMER SATISFACTION

Giving Your Clients a Voice

Increase Loyalty

Increases Loyalty

59% customers will ditch a brand after several poor experiences. 1 in 5 would do so after a single bad experience

- PwC -

Boosts Trust

Boosts Trust

81% of consumers say brand trust is a deal-breaker or a deciding factor in their purchase decisions

- Edelman -

Grows Sales

Grows Sales

Consumers are prepared to spend 17% more with a brand if it delivers excellent service

- American Express -

β€œWe implemented 'Rate my service' and noticed an instant engagement from our clients. There is nothing more important than understanding our clients and their needs. I also love the ability to track the feedback for each of our staff members.”

Richard Sharp
CEO of Heritage Wealth Partners

β€œRateMyService encourages customer service at the most high level and promotes a platform where staff can be evaluated in an encouraging and uplifting way.”

Hanli Malan
FD of PPM Utilities Management

β€œOur support team at Wibernet have been using this for sometime and it's been great, we now can monitor and get the necessary feedback we require to continue to have great customer service. Thanks RateMyService for the great work keep it up! Highly recommend it!”

Martin Stiger
CMO of Wibernet - Pure Internet

β€œAwesome product - RateMyService has increased the value of my business. I would recommend this App service to any one!”

Peter Rehlinger
CEO of Water Tech Inc

Easy To Setup & Use

Customise Your Widget

Make your surveys fun, intuitive, and unique to your brand and vision.

  • β†’ Change text size & color
  • β†’ Choose your rating icons
  • β†’ Add your logo

Add Users Quickly

We have the fastest setup process in the industry, which means you can get customer feedback quickly.

  • β†’ Import from G-Suite
  • β†’ Import from Office-365
  • β†’ Import from CSV
  • β†’ Add one-by-one (manually)

Copy & Paste to Use

Embed them directly in your existing email with a click of a button - our solution is copy & paste simple.

  • β†’ Add to G-Suite (Gmail)
  • β†’ Add to Office-365 / Microsoft Outlook
  • β†’ More integrations coming

Start Getting Feedback

Every email becomes a channel for your customer to give you feedback & help you grow.

  • β†’ Clients can now give feedback in 1-Click
  • β†’ You decide who gets notified
  • β†’ Know where the issues are

Track Feedback

Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction

  • β†’ Filter by staff member, date or rating
  • β†’ See the details of each response
  • β†’ Respond to issues immediately

Get more 5-Star Reviews

Effortlessly collect 4&5-Star Reviews with the new and improved review feature.

  • β†’ Re-direct positive survey results to your to GoogleReviews or Custom URL
  • β†’ Avoid 1, 2 & 3 Star Reviews

18 Languages and Counting...

Display your survey and call-to-action in the language of your choosing

  • β†’ English
  • β†’ Czech, Dutch, French, German, Italian, Polish, Portuguese (PT), Spanish
  • β†’ Norwegian, Swedish, Danish
  • β†’ Russian, Serbian
  • β†’ Arabic, Hindi

White-label / CNAME Module

Ideal for Agencies, Franchises or Enterprises!

  • β†’ Easily switch between sub-accounts using the Super Admin Dropdown. (1)
  • β†’ Logo & favicon will be YOUR Brand. (2)
  • β†’ URL will be YOUR DomainName. (3)
  • β†’ Users will only ever see YOUR Brand.
  • β†’ All system emails will be with YOUR Domain/Branding.
  • β†’ Anyone signing-up with your domain-URL will automatically be part of YOUR ecosystem/Branding.
1 Staff Member
Individual
$9
per month
What's included:
  • Up to 1 Staff Member
  • 2 Administrators
  • Unlimited Google Reviews
  • Unlimited Surveys
  • Customizable Surveys
  • Animated Surveys
  • 18 Languages
  • Customizable CTA
  • Reports & Dashboards
  • Unlimited Users
  • Unlimited Responses
  • Unlimited Email Alerts
  • Customer Support
  • Unlimited Data Storage
2 - 10 Staff Members
Start-Up
$29
per month
What's included:
  • Up to 10 Staff Members
  • 20 Administrators
  • Unlimited Google Reviews
  • Unlimited Surveys
  • Customizable Surveys
  • Animated Surveys
  • 18 Languages
  • Customizable CTA
  • Reports & Dashboards
  • Unlimited Users
  • Unlimited Responses
  • Unlimited Email Alerts
  • Customer Support
  • Unlimited Data Storage
11 - 50 Staff Members
Professional
$99
per month
What's included:
  • Up to 50 Staff Members
  • 100 Administrators
  • Unlimited Google Reviews
  • Unlimited Surveys
  • Customizable Surveys
  • Animated Surveys
  • 18 Languages
  • Customizable CTA
  • Reports & Dashboards
  • Unlimited Users
  • Unlimited Responses
  • Unlimited Email Alerts
  • Customer Support
  • Unlimited Data Storage
Unlimited Staff Members
Enterprise
$249
per month
What's included:
  • White-label / CNAME
  • Unlimited Staff Members
  • Unlimited Administrators
  • Unlimited Google Reviews
  • Unlimited Surveys
  • Customizable Surveys
  • Animated Surveys
  • 18 Languages
  • Customizable CTA
  • Reports & Dashboards
  • Unlimited Users
  • Unlimited Responses
  • Unlimited Email Alerts
  • Customer Support
  • Unlimited Data Storage