INCREASE CUSTOMER SATISFACTION

Giving Your Clients a Voice

Increases Loyalty

59% customers will ditch a brand after several poor experiences. 1 in 5 would do so after a single bad experience

- PwC -

Boosts Trust

81% of consumers say brand trust is a deal-breaker or a deciding factor in their purchase decisions

- Edelman -

Grows Sales

Consumers are prepared to spend 17% more with a brand if it delivers excellent service

- American Express -

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“We implemented 'Rate my service' and noticed an instant engagement from our clients. There is nothing more important than understanding our clients and their needs. I also love the ability to track the feedback for each of our staff members.”

Richard Sharp

CEO of Heritage Wealth Partners

“RateMyService encourages customer service at the most high level and promotes a platform where staff can be evaluated in an encouraging and uplifting way.”

Hanli Malan

FD of PPM Utilities Management

“Our support team at Wibernet have been using this for sometime and it's been great, we now can monitor and get the necessary feedback we require to continue to have great customer service. Thanks RateMyService for the great work keep it up! Highly recommend it!”

Martin Stiger

CMO of Wibernet - Pure Internet

“Awesome product - RateMyService has increased the value of my business. I would recommend this App service to any one!”

Peter Rehlinger

CEO of Water Tech Inc

Easy To Setup & Use

Customise Your Widget

Make your surveys fun, intuitive, and unique to your brand and vision.

→ Change text size & color
→ Choose your rating icons
→ Add your logo

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Add Users Quickly

We have the fastest setup process in the industry, which means you can get customer feedback quickly.

→ Import from G-Suite
→ Import from Office-365
→ Import from CSV
→ Add one-by-one (manually)

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Copy & Paste to Use

Embed them directly in your existing email with a click of a button - our solution is copy & paste simple.

→ Add to G-Suite (Gmail)
→ Add to Office-365 / Microsoft Outlook
→ More integrations coming

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Start Getting Feedback

Every email becomes a channel for your customer to give you feedback & help you grow.

→ Clients can now give feedback in 1-Click
→ You decide who gets notified
→ Know where the issues are

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Track Feedback

Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction

→ Filter by agent, date or rating
→ See the details of each response
→ Respond to issues immediately

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Get more 5-Star Reviews

Effortlessly collect 4&5-Star Reviews with the new and improved review feature.

→ Re-direct positive survey results to your miRatings page
→ 4 and 5-Star Reviews get redirected to Google Reviews
→ Avoid 1, 2 & 3 Star Reviews

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10 Languages and Counting...

Display your survey and call-to-action in the language of your choosing

→ English, Danish, French, German, Spanish, Portuguese
→ Russian, Serbian
→ Arabic, Hindi

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Study Trends

It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.

→ Track how your company is doing
→ See how each user is performing
→ View all history of performance

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1 - 3 Agents

Starter

$30

/month

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What's included: Up to 3 Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

4 - 10 Agents

Standard

$60

/month

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What's included: Up to 10 Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

11 - 50 Agents

Professional

$150

/month

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What's included: Up to 50 Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support

Unlimited Agents

Enterprise

$250

/month

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What's included: Unlimited Agents Unlimited Administrators Unlimited Customers Unlimited Surveys Unlimited Responses Unlimited Email Alerts Customer Support